State Farm® Insurance Agent Megan Koterba
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
rosilee butler
March 6, 2026
5
out of
5
rating by rosilee butler
"Love the family at State Farm Wonderful to work with,if you have any subject or questions ,they will help you ❤"
We responded:
"Rosilee, thank you for taking the time to leave us a review! We greatly appreciate your business!"
Sara Manns
March 5, 2026
5
out of
5
rating by Sara Manns
"Checkin"
Candida Milliron Sawa
March 1, 2026
5
out of
5
rating by Candida Milliron Sawa
"I have never had such kindness and clear direction and support that I have with this agency? If I ever think about checking out other options, I stopped myself immediately because this team is really taking great care of me and my family I highly recommend them EVERYONE!"
We responded:
"Candida, Thank you for your review. We are so happy to hear that our team has taken care of you and your family. It is important to us that we provide excellent service and that we explain all of your insurance coverages so that we are protecting you and your family. "
Beth Folger
February 27, 2026
5
out of
5
rating by Beth Folger
"State Farm has been 100% the best insurance we've used - while moving from one state to another, requesting quotes, Jack was on it from the beginning. Walking us through the process, checking bylaws from one state to the next and working directly with our mortgage company, Jack got us all set up, stress free. Hands down, very professional and I would highly recommend Jack from Megan Koterba's State Farm insurance agent. thank you, Jack ,for all you do!"
We responded:
"Beth, Thank you for taking the time to leave us a review and for shouting out Jack! It is important to Jack that he explains insurance coverage and options to our customers all while making the process easy. Welcome to the Carolina's!"
Aisha Smith
February 27, 2026
5
out of
5
rating by Aisha Smith
"Great customer service, I highly recommend. Thank you!"
We responded:
"Aisha, Thank you for your review. We are happy to hear that you would recommend us for anyone needing insurance."
Fredderick Christon
February 26, 2026
5
out of
5
rating by Fredderick Christon
"Very easy process. Gave me a very affordable quote, but when we got to discussing specifics gave me every discount possible. I'm very pleased with my auto insurance package. I think State Farm will be my choice of insurance from this point forward"
We responded:
"Fredderick, Thank you for your review. We are glad you found the process of switching insurance to be easy and that you received great coverage at a great price."
Angelina Westmoreland
February 25, 2026
5
out of
5
rating by Angelina Westmoreland
"Excellent"
We responded:
"Angelina, Thank you for your review. We are happy to hear your experience with our office has been excellent."
Allen stevens
February 20, 2026
5
out of
5
rating by Allen stevens
"Ann was very knowledgeable and patient with all my questions. Glad she reached out to me after my online search."
We responded:
"Allen, Thank you for taking the time to leave us a 5 star review and for giving Ann a shoutout. It is important that you understand your insurance. Reach out if you need anything,"
Ariadna Denno
February 20, 2026
5
out of
5
rating by Ariadna Denno
"Really good service"
We responded:
"Ariadna, Thank you for taking the time to leave us a 5 star review. We are happy to hear that you have experienced good servicing of your car insurance."
Vanessa McGee-Smith
February 17, 2026
5
out of
5
rating by Vanessa McGee-Smith
"State Farms Beat Outradges over pricing Insurance Companies that Boast of the Lowest Rates. For Older People on Fixed Income and maybe Single Parents living from pay check to pay Check.Those Companies are Not. Try STATE FARMS! IT WILL BE WORTH YOUR TIME. I AM PURSUED!!! My agent Is Anne...I'm Soo proud of the great job she's done for me."
We responded:
"Vanessa, Thank you for taking the time to provide us with a five star review. We are happy to hear that Ann was able to find coverage to meet your insurance needs and save you money!"
Susan Young
February 5, 2026
5
out of
5
rating by Susan Young
"I had an excellent experience obtaining insurance through State Farm. I worked with Sasha who was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. She took the time to answer all of my questions clearly and provided thoughtful guidance and recommendations tailored to my needs. I never felt rushed or pressured—just well supported and confident in my decisions. It’s refreshing to work with a team that truly prioritizes customer service. I highly recommend State Farm to anyone looking for a smooth, professional, and positive insurance experience."
We responded:
"Susan, Thank you for taking the time to right a review recognizing Sasha for her hard work. Sasha truly cares about our customers. Sasha wants customers to understand their home, auto and life insurance policies. Please reach out if you need anything!"
Kerry Henschel
February 5, 2026
5
out of
5
rating by Kerry Henschel
"Everyone is always so helpful and so friendly at Megan Koterba State Farm Insurance. I especially appreciate Sasha."
We responded:
"Kerry, Thank you for your review. I am glad we are exceeding your expectation when it comes to being helpful. We appreciate you recognizing Sasha for her service."
Ben Walker
February 3, 2026
5
out of
5
rating by Ben Walker
"Sasha is personification of professionalism, excellence in high quality care to her clients and gives enthusiastic joy that matches her superior service time after time in doing her job."
We responded:
"Thank you for your kind and thoughtful review, Ben! We’re delighted to hear that Melissa’s professionalism and dedication left such a positive impression. Her commitment to providing excellent care and superior service is something we deeply value, and it’s wonderful to see it recognized. We truly appreciate your support and trust. If you ever need further assistance, don’t hesitate to reach out—Melissa and the rest of our team here at Megan Koterba State Farm are always here to help you and all of your insurance needs!"
Charles Nash
January 29, 2026
5
out of
5
rating by Charles Nash
"State Farm works for the client! Amen"
We responded:
"Charles, Thank you for trusting us to handle all of your insurance needs. Call the office if you need anything."
Davon Fields
January 28, 2026
5
out of
5
rating by Davon Fields
"Very pleasant experience working with this agency. In particular, Sasha Gilliard help me with recent changes to policies. It is always easy to get in touch with them and the customer service is top notch!"
We responded:
"Hi Davon! Thank you for your wonderful review! We're delighted to hear that Ann provided impeccable service and attention to detail throughout your insurance process. We're proud to have you in our State Farm family and appreciate your trust!"
Jack Haley
January 16, 2026
5
out of
5
rating by Jack Haley
"Great company! The sisters really know how to get me insured!"
Mason Dufore
January 15, 2026
5
out of
5
rating by Mason Dufore
"Ann was excellent, lots of energy."
We responded:
"Mason, Thank you for shouting out Ann. Ann gets excited about helping customers understand how their insurance works. Please reach out if you need anything."
Rod Perry
December 13, 2025
5
out of
5
rating by Rod Perry
"I'm very pleased to have Megan Koterba and her staff service my home and auto insurance. I've been a client for about 5 yrs and I don't have one complaint. Every time I've called they've been very helpful, knowledgeable, and professional in handling my issue."
We responded:
"Rod, Thank you so much for your kind words and continued trust over the past five years! We're delighted to hear that we have consistently provided you with helpful, knowledgeable, and professional service. Your satisfaction is our top priority, and we look forward to continuing to assist you with your home and auto insurance needs."
Michael Harris
December 10, 2025
5
out of
5
rating by Michael Harris
"Best insurance company, awesome customer service, I've never had an issue with them and they have came to my rescue quickly every time that I've needed them. Keep up the awesome job 😎😎😎"
We responded:
"Michael, Thank you so much for your kind words! We're thrilled to hear that our team has been able to assist you quickly and effectively whenever you've needed us. Your satisfaction is our top priority, and we'll definitely keep up the awesome work! If you ever need anything else, we're here for you."
Tammy Morgan
December 9, 2025
5
out of
5
rating by Tammy Morgan
"This team takes their time, with sharing the best policies with you. They want you to know you matter. We are on first name basis, with respect. If I have a question about anything they help me fully understand. Thank you team!"
We responded:
"Tammy. Thank you for your wonderful review! We're so glad to hear that our team has made you feel valued and supported every step of the insurance process. Building long term lasting relationships is very important to us. If you ever have more questions or need assistance, we're always here to help!"
nyfl 006
November 17, 2025
5
out of
5
rating by nyfl 006
"Megan and her staff love them to pieces never leaving her EVER"
We responded:
"Thank you for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Nancie Miller
November 3, 2025
5
out of
5
rating by Nancie Miller
"Ann is the best. She worked with us and very patient. I highly recommend this business."
We responded:
"Nancie, Thank you for taking the time to recommend our small business and to recognize Ann for helping you with your home and car insurance. Ann prides herself on educating customers about insurance. Please reach out if you need anything."
Robert Lee Barnes
October 26, 2025
5
out of
5
rating by Robert Lee Barnes
"My agent Sasha Gilliard has been great. She is very professional and knowledgeable about insurance. She has been able to answer all my questions, make changes to my policy all while providing great customer service. State Farm is LUCKY to have her."
We responded:
"Robert, Thank you for leaving a 5-star review and for recognizing Sasha. Sasha is an asset to our team. If you need anything, please let us know."
Taneeda Ferron
October 1, 2025
5
out of
5
rating by Taneeda Ferron
"Awesome customer service! Ann Waters is the best!"
We responded:
"Taneeda, Thank you for taking the time to shout out Ann. Ann takes pride in providing exceptional service and taking the time to explain car and home insurance."
m Forrest
September 16, 2025
5
out of
5
rating by m Forrest
"Ever since I moved to Charlotte, these people have been completely amazing. They are always on point they always make sure I have the lowest insurance out of everybody. They take care you there like family I would definitely recommend them to anybody that I run across and I mean anybody."
We responded:
"Thank you for the five-stars! We appreciate your trust in us to take care of your insurance policies."