State Farm® Insurance Agent Megan Koterba
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Valerie Hilliard
August 7, 2026
5
out of
5
rating by Valerie Hilliard
"Sasha was great and made this process so easy. Thank you"
We responded:
"Thank you, Valerie, for your feedback! We're delighted to hear that Sasha made the process easy for you. If you ever have more insurance needs or questions, feel free to reach out to our team."
Laura Brown
August 6, 2026
5
out of
5
rating by Laura Brown
"I was very impressed with Ann at State Farm (Steelecreek, NC). Ann provided the best in customer service and she was extremely knowledgeable with all of State Farm products and services for me in North Carolina. I would definitely recommend this State Farm Agency/Agent Katelynn Hand(Charlotte, NC) due to Ann’s outstanding customer service and her friendly behavior with welcoming me to this State Farm Agency in Steelecreek, NC."
Aaron Olson
August 5, 2026
5
out of
5
rating by Aaron Olson
"I had a great experience working with Sasha with the Megan Koterba Ins Agency State Farm. She was incredibly helpful, knowledgeable, and patient throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and never made me feel rushed. Her communication was excellent, and she was always quick to respond whenever I reached out. Sasha made what could have been a stressful process so much easier. I highly recommend her to anyone looking for an insurance agent who truly cares about providing outstanding customer service."
Colby Deforge
July 30, 2026
5
out of
5
rating by Colby Deforge
"Ann was very personable and kind. She made the drive to come in very worth it!"
We responded:
"Thank you for your feedback, Colby! We're delighted to hear that Ann's personable and kind nature made your visit worthwhile. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Aneury Perez
July 30, 2026
5
out of
5
rating by Aneury Perez
"I was calling different insurance companies to get a quote for my two vehicles.Long story short this agency delivered I’m now paying 50$ less for my two vehicles."
We responded:
"Thank you for your feedback, Aneury! It's great to hear that our agency was able to help you save $50 on your vehicle insurance. If you have any more questions or need further assistance with your coverage, feel free to reach out to us anytime."
Dr. Kimm Hunley
July 29, 2026
5
out of
5
rating by Dr. Kimm Hunley
"Anne was really kind, professional, and helpful."
We responded:
"Thank you for your feedback, Dr. Hunley. It's great to hear that Ann provided you with kind and professional assistance. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
Gentleman Caller
July 27, 2026
5
out of
5
rating by Gentleman Caller
"I can only speak of my initial interaction as a new client. I spoke with Jack and it was a pleasant experience. I was able to get my price quote right away. I was at work so I asked if I could call back to finish and I was not hassled to finish our contract "Right now". I recommend them and if you can, ask for Jack."
We responded:
"Thank you for taking the time to provide your feedback. We are glad you enjoyed your experience with us."
Firest Dennis jr
July 24, 2026
5
out of
5
rating by Firest Dennis jr
"Sasha's super cool. Very easy too talk too...😁😁 She made it seem like we've BEEN buddies...... just saying 😉"
We responded:
"Thank you for taking the time to leave us a review! It's great to hear that Sasha made you feel so comfortable and at ease. Our team is here to make your insurance experience as smooth as possible, so don't hesitate to reach out if you need anything in the future."
KhylaMichelle
July 24, 2026
5
out of
5
rating by KhylaMichelle
"I had the opportunity to be helped by Ann and she was amazing. She explained everything very thoroughly, was very helpful and soft spoken! I’m glad I was able to get started with a new policy today and so easily."
We responded:
"Thank you for sharing your experience! It's great to hear that Ann was able to assist you so effectively and make the process of starting a new policy smooth and easy. "
Olivia Bunch
July 24, 2026
5
out of
5
rating by Olivia Bunch
"Super helpful and nice!! It’s refreshing to work with a company who wants the best for you and wants to work with you without trying to be gimmicky. They’re very transparent"
We responded:
"Thank you, Olivia, for your feedback! We're delighted to hear that you found our team helpful and appreciated our transparency. It's important to us that our clients feel valued and supported in their insurance journey. If you ever have any questions or need assistance, don't hesitate to reach out."
Tam Vu
July 24, 2026
5
out of
5
rating by Tam Vu
"I had great experience with Ann's help."
We responded:
"Thank you for sharing your experience, Tam! It's wonderful to hear that Ann was able to assist you effectively. If you ever have more questions or need further assistance with your insurance coverage, feel free to reach out to our team."
Elaine Eichler
July 23, 2026
5
out of
5
rating by Elaine Eichler
"Professional and knowledgeable."
We responded:
"Thank you for your feedback, Elaine! We're glad to hear that you found our team professional and knowledgeable. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out."
Yonette Smith
July 23, 2026
5
out of
5
rating by Yonette Smith
"Everyone was real Pleasant they meant all my needs and my obligation they explain it very detailed to me what I was getting how much it would be no hidden fees and I thank Jack he was real patient with me I asked questions and he answered each and everyone of them I just thank him a lot Jack did a awesome job"
We responded:
"Thank you for your review Yonette. It is important to us that our customers understand their auto, home and life insurance policies. Thank you for your business."
Jose Monrobert
July 21, 2026
5
out of
5
rating by Jose Monrobert
"Jack was very helpful in setting up my vehicle insurance policy. He made the entire process incredibly smooth, straightforward, and stress-free. He took the time to answer all my questions thoroughly and ensured I walked away with the best possible coverage for my needs."
We responded:
"Thank you for your feedback, Jose! It's great to hear that Jack was able to make setting up your vehicle insurance policy a smooth and stress-free experience. We're glad he could assist you in finding the best coverage for your needs. If you have any more questions or need further assistance, feel free to reach out to our team."
Pooh Davis
July 21, 2026
5
out of
5
rating by Pooh Davis
"I call to add another car on. She was very pleasant and knowledgeable. It didn't take her very long to get the job done. I would recommend family and friends to State farm"
We responded:
"We're glad to hear that you found our team pleasant and knowledgeable while adding another car to your policy. Your recommendation to family and friends means a lot to us, and we're here whenever you need assistance with your insurance needs."
HamidReza mohammadi
July 10, 2026
5
out of
5
rating by HamidReza mohammadi
"He was great, polite and friendly, and he solved my problem in best way"
We responded:
"Thank you, HamidReza, for your feedback! We're glad to hear that you found the service polite and friendly, and that your problem was solved effectively. Your support means a lot to us at Megan Koterba - State Farm Insurance Agency."
Brian Bakabak
July 1, 2026
5
out of
5
rating by Brian Bakabak
"Excellent service and very friendly and helpful. I was working today so it really helped that I could email and get my policy started."
We responded:
"Thank you, Brian, for your feedback! I'm glad to hear that emailing worked well for you and that you found our service friendly and helpful. We appreciate your support and look forward to assisting you in the future."
Shawn
June 25, 2026
5
out of
5
rating by Shawn
"Thank you Jack for being real and transparent and not just a sales person you came in on time I was not able to keep up with progressive insurance and you saved me close to 200 dollars
Now I can have Dunkin Donuts 😋😁"
We responded:
"Thank you, Shawn, for sharing your experience with us! It's great to hear that Jack was able to assist you in a genuine way and help you save money. Enjoy those Dunkin Donuts!"
Davon Fields
June 22, 2026
5
out of
5
rating by Davon Fields
"Always a great experience working with this agency. Ann Waters is always so helpful with the best customer service!"
We responded:
"Hi Davon! Thank you for your wonderful review! We're delighted to hear that Ann provided impeccable service and attention to detail throughout your insurance process. We're proud to have you in our State Farm family and appreciate your trust!"
James
June 21, 2026
5
out of
5
rating by James
"Great agency"
We responded:
"Thank you, James, for the great feedback! We're glad to hear that you had a positive experience with our agency. If you ever need assistance, feel free to reach out."
Hal Eppley
June 20, 2026
5
out of
5
rating by Hal Eppley
"Exceptional customer service service from Ann waters , personable, efficient and skillful!!!!!"
We responded:
"Thank you, Hal, for your feedback! We're glad to hear that Ann provided you with personable and efficient service. Your support means a lot to us at Megan Koterba - State Farm Insurance."
Michael Scotto
June 10, 2026
5
out of
5
rating by Michael Scotto
"Jack was great got me a good quote fast and easy. Has me saving over $50 a month on an auto policy."
We responded:
"Thank you for the 5-star review, Michael! We're glad to hear that Jack was able to provide you with a quick and easy quote, saving you over $50 a month on your auto policy. If you have any more questions or need further assistance, feel free to reach out."
Tonya Eaton
June 9, 2026
5
out of
5
rating by Tonya Eaton
"Allison was fabulous. She helped me get my renters insurance set up in less than 30 minutes and was able to answer the questions I had!"
We responded:
"Thank you, Tonya, for your feedback! We're glad Allison could assist you efficiently with your renters insurance and address your questions. We appreciate your support and trust in our agency."
Glenn Williams
June 4, 2026
5
out of
5
rating by Glenn Williams
"Ann, provided excellent support for my transaction. Ann was professional, completed my request quickly and accurately. In addition, Ann answered all my questions providing an excellent experience. Lastly, my call was answered quickly, no more than 15 seconds, very very rare these days. Thank you Ann."
We responded:
"Thank you, Glenn, for sharing your experience with us. We're glad to hear that Ann provided you with quick and professional support, answering all your questions efficiently. Your feedback is greatly appreciated!"
Cee Cee L
May 28, 2026
4
out of
5
rating by Cee Cee L
"Jack was great. He followed up, answered all my questions. Easy experience."
We responded:
"Cee Cee,
Thank you for review. We are happy to hear Jack answered all your questions about your home and auto insurance and made the process easy."