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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Meril Koli

April 6, 2026

5  out of  5
rating by Meril Koli
"Jack was really great"
We responded:
"Thank you for your feedback! We're glad to hear that Jack provided you with great service setting up your insurance. If there's anything else we can assist you with, please let us know!"
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Jessica

April 3, 2026

5  out of  5
rating by Jessica
"Jack is the best agent ever! He communicates with me very efficiently and helped me with my car and property insurance at a great price!! If you are shopping for the best rate, give him a call!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jack provided excellent service and helped you find great rates for your car and renter's insurance. We truly appreciate your recommendation—if you ever need anything else, Jack and our team are here to help!"
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Jerry Thomas

April 2, 2026

5  out of  5
rating by Jerry Thomas
"Jack was very informative,friendly, and extremely professional, I thoroughly enjoyed speaking with him."
We responded:
"Jerry, Thank you so much for your kind words! We're delighted to hear that Jack provided you with informative, friendly, and professional service. We'll be sure to pass along your compliments to him. We look forward to assisting you again in the future with all your insurance needs!"
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Otis Williams

March 16, 2026

5  out of  5
rating by Otis Williams
"Courteous and helpful agents!"
We responded:
"Otis, We appreciate your kind words. Thank you for your support."
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Trevor Day

March 16, 2026

5  out of  5
rating by Trevor Day
"Jack was awesome, gave me a good discount and explained everything thoroughly. I highly recommend him!"
We responded:
"Trevor, Thank you for taking the time to leave us a review and for shouting out Jack. It is important to Jack that his customers understand the discounts available and understand their auto, home and life insurance coverages. We appreciate your business."
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Lakeisha Brown

March 12, 2026

5  out of  5
rating by Lakeisha Brown
"Great team to work with! Very professional and willing to assist with your insurance needs!"
We responded:
"Lakeisha, We have enjoyed working with you over the years. Thank you for trusting us with your insurance needs."
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Robert Thaxton

March 11, 2026

5  out of  5
rating by Robert Thaxton
"Very professional went over everything very clearly to understand. Great experience."
We responded:
"Robert, We are glad to hear that you felt like you understood your insurance coverage after speaking with us and that you had a great experience with us. Please reach out if you need anything."
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Yoom Yoom

March 9, 2026

5  out of  5
rating by Yoom Yoom
"My name is Imani and Ann made it so easy for me purchasing renters insurance for the first time I would definitely recommend her if u ever decide to purchase anything through State Farm ❤️🥹"
We responded:
"Imani, We are happy to hear that Ann made purchasing your renters insurance go smoothly. It is important to Ann to help guide her customers through the insurance buying process. We appreciate your review and your business."
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rosilee butler

March 6, 2026

5  out of  5
rating by rosilee butler
"Love the family at State Farm Wonderful to work with,if you have any subject or questions ,they will help you ❤"
We responded:
"Rosilee, thank you for taking the time to leave us a review! We greatly appreciate your business!"
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Sara Manns

March 5, 2026

5  out of  5
rating by Sara Manns
"Checkin"
We responded:
"Sara, It was nice seeing you this week. Thank you for stopping by the office and for your 5 star review! We are glad that you trust us with all your insurance needs."
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Candida Milliron Sawa

March 1, 2026

5  out of  5
rating by Candida Milliron Sawa
"I have never had such kindness and clear direction and support that I have with this agency? If I ever think about checking out other options, I stopped myself immediately because this team is really taking great care of me and my family I highly recommend them EVERYONE!"
We responded:
"Candida, Thank you for your review. We are so happy to hear that our team has taken care of you and your family. It is important to us that we provide excellent service and that we explain all of your insurance coverages so that we are protecting you and your family. "
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Beth Folger

February 27, 2026

5  out of  5
rating by Beth Folger
"State Farm has been 100% the best insurance we've used - while moving from one state to another, requesting quotes, Jack was on it from the beginning. Walking us through the process, checking bylaws from one state to the next and working directly with our mortgage company, Jack got us all set up, stress free. Hands down, very professional and I would highly recommend Jack from Megan Koterba's State Farm insurance agent. thank you, Jack ,for all you do!"
We responded:
"Beth, Thank you for taking the time to leave us a review and for shouting out Jack! It is important to Jack that he explains insurance coverage and options to our customers all while making the process easy. Welcome to the Carolina's!"
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Aisha Smith

February 27, 2026

5  out of  5
rating by Aisha Smith
"Great customer service, I highly recommend. Thank you!"
We responded:
"Aisha, Thank you for your review. We are happy to hear that you would recommend us for anyone needing insurance."
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Fredderick Christon

February 26, 2026

5  out of  5
rating by Fredderick Christon
"Very easy process. Gave me a very affordable quote, but when we got to discussing specifics gave me every discount possible. I'm very pleased with my auto insurance package. I think State Farm will be my choice of insurance from this point forward"
We responded:
"Fredderick, Thank you for your review. We are glad you found the process of switching insurance to be easy and that you received great coverage at a great price."
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Angelina Westmoreland

February 25, 2026

5  out of  5
rating by Angelina Westmoreland
"Excellent"
We responded:
"Angelina, Thank you for your review. We are happy to hear your experience with our office has been excellent."
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Allen stevens

February 20, 2026

5  out of  5
rating by Allen stevens
"Ann was very knowledgeable and patient with all my questions. Glad she reached out to me after my online search."
We responded:
"Allen, Thank you for taking the time to leave us a 5 star review and for giving Ann a shoutout. It is important that you understand your insurance. Reach out if you need anything,"
Profile photo of Ariadna Denno

Ariadna Denno

February 20, 2026

5  out of  5
rating by Ariadna Denno
"Really good service"
We responded:
"Ariadna, Thank you for taking the time to leave us a 5 star review. We are happy to hear that you have experienced good servicing of your car insurance."
Profile photo of Vanessa McGee-Smith

Vanessa McGee-Smith

February 17, 2026

5  out of  5
rating by Vanessa McGee-Smith
"State Farms Beat Outradges over pricing Insurance Companies that Boast of the Lowest Rates. For Older People on Fixed Income and maybe Single Parents living from pay check to pay Check.Those Companies are Not. Try STATE FARMS! IT WILL BE WORTH YOUR TIME. I AM PURSUED!!! My agent Is Anne...I'm Soo proud of the great job she's done for me."
We responded:
"Vanessa, Thank you for taking the time to provide us with a five star review. We are happy to hear that Ann was able to find coverage to meet your insurance needs and save you money!"
Profile photo of Susan Young

Susan Young

February 5, 2026

5  out of  5
rating by Susan Young
"I had an excellent experience obtaining insurance through State Farm. I worked with Sasha who was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. She took the time to answer all of my questions clearly and provided thoughtful guidance and recommendations tailored to my needs. I never felt rushed or pressured—just well supported and confident in my decisions. It’s refreshing to work with a team that truly prioritizes customer service. I highly recommend State Farm to anyone looking for a smooth, professional, and positive insurance experience."
We responded:
"Susan, Thank you for taking the time to right a review recognizing Sasha for her hard work. Sasha truly cares about our customers. Sasha wants customers to understand their home, auto and life insurance policies. Please reach out if you need anything!"
Profile photo of Kerry Henschel

Kerry Henschel

February 5, 2026

5  out of  5
rating by Kerry Henschel
"Everyone is always so helpful and so friendly at Megan Koterba State Farm Insurance. I especially appreciate Sasha."
We responded:
"Kerry, Thank you for your review. I am glad we are exceeding your expectation when it comes to being helpful. We appreciate you recognizing Sasha for her service."
Profile photo of Ben Walker

Ben Walker

February 3, 2026

5  out of  5
rating by Ben Walker
"Sasha is personification of professionalism, excellence in high quality care to her clients and gives enthusiastic joy that matches her superior service time after time in doing her job."
We responded:
"Thank you for your kind and thoughtful review, Ben! We’re delighted to hear that Melissa’s professionalism and dedication left such a positive impression. Her commitment to providing excellent care and superior service is something we deeply value, and it’s wonderful to see it recognized. We truly appreciate your support and trust. If you ever need further assistance, don’t hesitate to reach out—Melissa and the rest of our team here at Megan Koterba State Farm are always here to help you and all of your insurance needs!"
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Charles Nash

January 29, 2026

5  out of  5
rating by Charles Nash
"State Farm works for the client! Amen"
We responded:
"Charles, Thank you for trusting us to handle all of your insurance needs. Call the office if you need anything."
Profile photo of Davon Fields

Davon Fields

January 28, 2026

5  out of  5
rating by Davon Fields
"Very pleasant experience working with this agency. In particular, Sasha Gilliard help me with recent changes to policies. It is always easy to get in touch with them and the customer service is top notch!"
We responded:
"Hi Davon! Thank you for your wonderful review! We're delighted to hear that Ann provided impeccable service and attention to detail throughout your insurance process. We're proud to have you in our State Farm family and appreciate your trust!"
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Jack Haley

January 16, 2026

5  out of  5
rating by Jack Haley
"Great company! The sisters really know how to get me insured!"
Profile photo of Mason Dufore

Mason Dufore

January 15, 2026

5  out of  5
rating by Mason Dufore
"Ann was excellent, lots of energy."
We responded:
"Mason, Thank you for shouting out Ann. Ann gets excited about helping customers understand how their insurance works. Please reach out if you need anything."